Contact No.: Vikki Shinde – 8149514215

The Customer Relationship Department is dedicated to building strong, long-term relationships with our valued customers by understanding their financial needs and providing personalized support. We strive to ensure a seamless banking experience through responsive communication, trusted guidance, and a customer-first approach across all our services.

Our team works closely with individuals, businesses, and corporate clients to address inquiries, resolve concerns, and offer tailored banking solutions. With a commitment to transparency, reliability, and service excellence, the Customer Relationship Department plays a key role in enhancing customer satisfaction and strengthening trust in our bank.

The Department lies within the Directorate of Finance and Administration. It is tasked with providing administrative and logistical support to the entire organization.